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Browse Books: Business & Economics / Customer Relations

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture By Robert Spector, Breanne O. Reeves Cover Image
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture (Paperback)
By Robert Spector, Breanne O. Reeves
$22.00
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ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) By AXELOS Cover Image
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) (Paperback)
By AXELOS
$63.00
Email or call for price.
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$17.99
Not in-stock currently-usually arrives within 1-14 business days
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
Not in-stock currently-usually arrives within 1-14 business days
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$26.99
Not in-stock currently-usually arrives within 1-14 business days
Blueprint for Customer Obsession By B. A. Marbue Brown Cover Image
Blueprint for Customer Obsession (Paperback)
By B. A. Marbue Brown
$16.49
Not in-stock currently-usually arrives within 1-14 business days
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
Not in-stock currently-usually arrives within 1-14 business days
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Not in-stock currently-usually arrives within 1-14 business days
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Not in-stock currently-usually arrives within 1-14 business days
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life (Paperback)
By David Brownlee
$17.95
Not in-stock currently-usually arrives within 1-14 business days
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Not in-stock currently-usually arrives within 1-14 business days
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$22.99
Not in-stock currently-usually arrives within 1-14 business days

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Business & Economics / Customer Relations

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