Village Books & Paper Dreams - Fairhaven
Mon-Sat: 9am-9pm
Sun: 10am-8pm
masks optional
tel: 360-671-2626
 
Village Books - Lynden
Mon-Thurs: 10am-4pm
Fri-Sat: 10am-6pm
Sun: 12-4pm
masks optional
tel: 360-526-2133

Browse Books: Business & Economics / Customer Relations

Empathy in Action: How to Deliver Great Customer Experiences at Scale Cover Image
Empathy in Action: How to Deliver Great Customer Experiences at Scale (Hardcover)
By Tony Bates, Natalie Petouhoff
$28.95
On Our Shelves Now
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture Cover Image
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture (Paperback)
By Robert Spector, Breanne O. Reeves
$22.00
On Our Shelves Now
The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Email or call for price.
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
Not in-stock currently-usually arrives within 1-14 business days
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Not in-stock currently-usually arrives within 1-14 business days
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You Cover Image
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (Hardcover)
By Pamela Slim
$26.00
Not in-stock currently-usually arrives within 1-14 business days
Pre-Order Now Badge
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
Coming Soon - Available for Pre-Order Now
Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Not in-stock currently-usually arrives within 1-14 business days
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$17.99
Not in-stock currently-usually arrives within 1-14 business days
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
Not in-stock currently-usually arrives within 1-14 business days
Pre-Order Now Badge
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Coming Soon - Available for Pre-Order Now
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Not in-stock currently-usually arrives within 1-14 business days

Pages

Business & Economics / Customer Relations

<< Back